Laundry support that respects your independence
We provide compassionate, reliable laundry pickup and delivery for NDIS participants across the Mornington Peninsula — so you can focus on what matters most.
Why Choose Us
Laundry shouldn't be a barrier to living well
For many NDIS participants, managing laundry can be physically demanding, time-consuming, or simply overwhelming. That's where we come in.
Our service is designed to reduce the burden of household tasks — with a warm, non-judgmental approach that respects your dignity and privacy at every step.
"We believe everyone deserves a clean, calm home — regardless of their circumstances."
Peninsula Laundry Care
How It Works
NDIS funding for laundry support
Our service falls under the Household Tasks and Linen Service support categories — two of the most commonly used NDIS supports for daily living.
Support Items
Our service is claimable under Household Tasks — Support Item 01_019_0120_1_1, and Linen Service — Support Item 01_021_0120_1_1 in your NDIS plan.
Plan Types Supported
We work with both self-managed and plan-managed participants. We provide NDIS-compliant invoices for easy claiming.
Compliant Invoicing
Every invoice includes all required NDIS details — participant name, support item code, date, and provider information.
Support Item References
01_019_0120_1_1 — Household Tasks, Daily Activities, Core Supports
01_021_0120_1_1 — Linen Service, Daily Activities, Core Supports
Please check with your plan manager or support coordinator to confirm these items are included in your plan.
Our Commitment
What you can expect from us
Dignity & Respect
Every visit is conducted with the utmost respect for your home, your belongings, and your privacy. We never judge — we simply help.
Consistent, Reliable Service
We show up when we say we will. You'll receive clear communication about your pickup and delivery windows so you can plan your day.
Gentle, Skin-Safe Detergents
We use high-quality, gentle detergents as standard. If you have sensitive skin or specific requirements, just let us know at booking.
Confidentiality
Your personal information and NDIS details are handled with complete confidentiality and in accordance with Australian privacy law.
Flexible Scheduling
We offer a range of pickup windows across the week to fit around your routine, appointments, and support schedule.
Common Questions
NDIS FAQs
Can I use my NDIS funding for this service?
Yes — if your plan includes funding under Core Supports / Household Tasks (01_019_0120_1_1) or Linen Service (01_021_0120_1_1), you can use it for our laundry service. Please confirm with your plan manager or support coordinator.
I am self-managed. How does payment work?
We provide a fully compliant NDIS invoice after each service. You can then submit this to the NDIS portal for reimbursement.
I am plan-managed. Can you invoice my plan manager directly?
Yes. We can invoice your plan manager directly. We'll just need their contact and payment details at the time of booking.
Do I need to be home for the pickup?
Not necessarily. Many of our clients leave their laundry in an agreed spot. We'll discuss the best arrangement for you at the time of booking.
Is there a minimum number of bags required?
No minimum — even a single bag is welcome. We're here to make life easier, whatever your needs.
Ready to get started?
Book your first NDIS laundry pickup today. We'll take care of the rest — with warmth, care, and complete discretion.
Not sure if you're eligible? Get in touch — we're happy to help you work it out.